Shipping & Return Policy
Shipping
We ship all charger orders within contiguous India. Orders are processed efficiently to ensure you receive your equipment quickly.
- **Order Processing:** Orders are processed within **1-2 business days**.
- **Domestic Delivery:** Delivery is expected in **5-7 business days** for domestic shipments across India.
- **International Orders:** Shipping fees apply and delivery times will vary depending on destination.
Returns Policy
We want you to be fully satisfied with your Sonik Mobility charger.
- **Return Window:** You can return your charger within **30 days of purchase** for a full refund.
- **Condition:** The charger must be in its **original packaging and in unused condition**.
- **Initiate Return:** To initiate a return, contact customer service via the details provided below.
- **Refund Processing:** Refunds are processed within **5 business days** after the returned charger is received and inspected.
Damaged or Defective Items
If your charger arrives damaged or defective, please notify us immediately for a fast resolution.
- **Notification:** Notify Sonik within **7 days of receipt**.
- **Documentation:** Provide photos of the damaged item to help resolution.
- **Resolution:** We will either **replace the item** at no extra cost or **issue a refund**.
Contact for Assistance
For returns, shipping inquiries, or any other assistance:
- **Phone:** +91 76785 33779
- **Email:** charge@sonikmobility.com
- **Address:** Azhar Engineering Pvt. Ltd., D-81, Hosiery Complex, Industrial Area, Extn, Phase-2, Noida, UP 201305, India
Last Updated: October 2025