Privacy Policy
Acceptance & Scope
The Sonik Mobility mobile application (“App”) is owned by **Azhar Engineering**, registered in Noida, Uttar Pradesh, India. This Privacy Policy describes what personal information Sonik Mobility collects via the website (sonikmobility.com) and the App, and how that information is used and disclosed.
By using the website, App, or services, or by transmitting information, you agree to this Privacy Policy. This policy is subject to change; the latest version is always posted on the website.
Information Collection
Sonik Mobility collects several kinds of information from Users to understand usage patterns, improve services, and deliver features:
- **Personal / Identifiable Information:** Your name, email address, home address, vehicle details, mobile/telephone number, and profile picture.
- **Automatic / Usage Data:** Device details, **GPS location**, charging activity (time, duration, station used), and behavior on the website/App.
Use of Personal Information
Your personal information may be used for the following purposes:
- **Provision of services** and resolving disputes or customer inquiries.
- Sending notices about changes to services, terms, or policies.
- **Marketing and promotional activities**.
- Internal record-keeping and **improving the website/App and services**.
- Managing user accounts and collecting user feedback.
- **Aggregation and anonymized reporting** to partners and advertisers (without identifying individuals).
Disclosure of Information
Sonik Mobility does not share your personal information with third parties **except** in the following specific cases:
- To fulfill your requests or provide services you asked for.
- With your **explicit consent**.
- With intermediaries mandated by law or regulation.
- To prevent, detect, or investigate fraud or illegal activity, or to verify your identity for legal rights.
- To notify you of changes in this Privacy Policy.
- To enforce contractual rights or obligations.
Protection & Data Security
Access to your personal data is protected via **OTP (phone-based authentication)**. Users are responsible for keeping their credentials secure. If you suspect unauthorized access, you should notify Sonik Mobility immediately at **charge@sonikmobility.com**.
Sonik Mobility has security measures to prevent unauthorized access, loss, or alteration of data, and data transmitted by the App/website is **encrypted**. However, no security measure is flawless; we do not guarantee absolute protection. You should also take your own precautions to secure your account.
If there’s a suspected security breach, Sonik may ask you to change your credentials or temporarily suspend the account.
Third-Party Links
The website or App may contain links to third-party sites. **This Privacy Policy does not cover information collected by those sites.** Sonik Mobility is not responsible for data loss, breaches, or misuse by these third parties.
Accessing, Updating & Retention of Your Information
You may request access to your personal information by writing to us (e.g., via email). Sonik Mobility may reject requests that are repetitive, burdensome, or threaten others’ privacy.
You are encouraged to update your personal info or notify us of corrections. We may retain certain information in backup even after deletion for legal or maintenance needs.
Indemnification
You agree to indemnify Sonik Mobility (and its affiliates) for claims arising from: **Personal data you provide**, **violations of this Privacy Policy**, or **violations of others’ rights** due to your actions or misuse of services.
Limitation of Liability
Sonik Mobility and related parties are **not liable for damages** (direct or indirect) resulting from your use (or inability to use) the services, data loss, system unavailability, or loss of revenue. We do not provide indemnification or remedy for such claims.
Policy Updates & Governing Law
Sonik Mobility may change or amend this Privacy Policy at any time. Changes will be posted on this page; significant updates might also be communicated via email.
The Policy is governed by **Indian law**. Any disputes related to this policy fall under the courts in **Pune, India** (exclusive jurisdiction).
Contact
For any questions or concerns about the Privacy Policy, please contact:
Email: charge@sonikmobility.com
Last Updated: October 2025
