• ACCEPTANCE:

The Sonik Mobility mobile application (“App”) is owned, operated, and maintained by Sonik Mobility, a division of Azhar Engineering, having its registered office at D-81, Hosiery Complex, Industrial Area, Extn, Phase-2, Noida, Uttar Pradesh 201305, India, and registered under the Companies Act, 2013 with CIN U29309UP2021PTC156092. This Privacy Policy (“Privacy Policy”) outlines the information collected by Sonik Mobility when you use or visit our website at sonikmobility.com or the Sonik Mobility App and how we utilize and disclose that information.

Sonik Mobility is committed to safeguarding the privacy of your personal information as a customer or visitor of our website and/or user of the App (“User” / “You” / “Your” / “Customer”). This Privacy Policy is subject to our Terms and Conditions, which can be accessed on the Sonik Mobility App. The Privacy Policy may be updated periodically, and the most recent version can be found on our website. By using the website, the App, and/or accepting the services provided by Sonik Mobility, and/or transmitting information to us via email or other electronic means, you agree to this Privacy Policy.

• INFORMATION COLLECTION:

Sonik Mobility collects the following User information:

– Information collected on the App: When you use the services or the App, personal information such as your name, email address, home address, vehicle details, telephone/mobile number, display picture, and other voluntarily or automatically collected information may be obtained. This additional personal information may include details about the mobile device used and charging activities, such as location information (GPS data) and other information like time, duration spent at a charging station, etc. We use this information to understand usage patterns, enhance your experience using our services, and improve our services.

– Sonik Mobility may track certain information based on your behavior on our website.

• USE OF PERSONAL INFORMATION:

The personal information collected from Users is used for the following purposes:

– Providing services to you

– Resolving customer disputes or inquiries

– Communicating important notices or changes regarding the services provided by Sonik Mobility on the website or the App, as well as the terms and policies governing the relationship between Sonik Mobility and you

– Promotion and marketing purposes

– Internal record-keeping purposes

– Improving our services, website, and App

– Managing user accounts

– Gathering user feedback

Sonik Mobility may aggregate information and data about you and your use of the website and the App, and provide such aggregated information and data to customers, partners, and advertisers for marketing or promotional purposes. In such cases, we do not disclose information that could personally identify you.

• DISCLOSURE OF INFORMATION:

Sonik Mobility does not share any of your information with third parties except in the following circumstances:

– When it is necessary to provide the information or services that you have requested.

– With your explicit consent to share such information.

– With intermediaries who require the information as per regulatory requirements and procedures mandated by regulatory authorities.

– To prevent, detect, and investigate potentially prohibited or illegal activities, including fraud, and to enforce our terms.

– To verify your identity if you need to exercise legal rights.

– To notify you about changes in this Privacy Policy.

– To fulfill our obligations and enforce our rights arising from any contracts between you and Sonik Mobility.

• PROTECTION OF YOUR PERSONAL INFORMATION AND DATA SECURITY:

– Access to your personal information is protected through phone-based OTP authentication. We advise against sharing your password with anyone, maintaining the confidentiality of your account, username, and password, and restricting access to your computer. You are solely responsible for any activities conducted under your account, and Sonik Mobility will not be liable for any losses incurred as a result of unauthorized use of your account, username, and password, whether or not you are aware of it. If you suspect or become aware of someone else knowing your username and password, you should immediately notify Sonik Mobility by contacting us at charge@sonikmobility.com.

– Sonik Mobility has implemented appropriate security measures within the services to protect personal information from accidental or unlawful destruction, loss, alteration, disclosure, or access.

– If there is reason to believe that there may be a security breach or misuse of the website, Sonik Mobility may require you to change your username and password, or your account may be temporarily suspended, without Sonik Mobility being held liable.

– Information collected through the services is encrypted before transmission to ensure its security and confidentiality. Various security measures are in place to safeguard your profile and prevent unauthorized access or disclosure of personal information. Only authorized individuals, either designated by you or Sonik Mobility, have access to user profiles through unique IDs and passwords.

– It is important to note that no security measures are completely infallible, and therefore, we cannot guarantee that your personal information will not be collected and used by others.

– You should take appropriate measures to protect against unauthorized access to your account on the App. Sonik Mobility will not be held responsible for unauthorized use of your information or any unauthorized activities on your account.

– Please be aware that the services may be temporarily unavailable during routine maintenance periods.

• THIRD PARTY LINKS:

The Sonik Mobility website or app may include links to other websites. This Privacy Policy does not apply to the information you provide to or that is collected by any third party, nor does it cover the practices and content of any third-party website. Sonik Mobility is not responsible for any loss, breach, or theft of your personal data resulting from the actions of such third parties.

• ACCESSING YOUR PERSONAL INFORMATION:

– Requests for access to your personal information must be submitted in writing via email to Sonik Mobility. We may respond to your request by email or through another appropriate method.

– Sonik Mobility reserves the right to reject requests that are unreasonably repetitive, require disproportionate technical effort, or pose a risk to the privacy of others.

– If necessary for warranty, support, maintenance, or legal requirements, Sonik Mobility may retain your information in our backup systems even after you have deleted it from our services, ensuring protection against accidental or malicious destruction or use.

– While Sonik Mobility will make efforts to update your personal information as we become aware of changes, it would be beneficial if you update your information or notify us of any changes or errors. You can update your information through the app and/or website or by contacting us.

• INDEMNIFICATION:

Users are responsible for indemnifying and holding Sonik Mobility, its subsidiaries, affiliates, officers, agents, partners, directors, and employees harmless from any claims and demands, including attorney’s fees, made by any third party arising from or relating to:

– The personal data and information you provide or share with us.

– Violations of this Privacy Policy.

– Violations of the rights of other Sonik Mobility clients.

• LIMITATION OF LIABILITY:

Sonik Mobility, including its subsidiaries, affiliates, officers, agents, partners, directors, and employees, shall not be liable for any damages, whether direct or indirect, incidental or consequential, or any liabilities (including negligence, loss, or damage such as loss of revenue, system unavailability, or data loss), and shall not provide indemnification or any other remedy to you or any third party in relation to the use or inability to access or use the services offered.

• PRIVACY POLICY UPDATES:

Sonik Mobility reserves the right to change, modify, amend, or update this Privacy Policy at its sole discretion, including changes due to legal requirements or other reasons. Any changes to the Privacy Policy will be posted on this page, and significant changes may be notified through more prominent means, such as email notifications for certain services.

• GOVERNING LAW:

This Privacy Policy is governed by the laws of India, and any disputes arising from it shall be subject to the exclusive jurisdiction of the courts in Pune, India.

• CONTACT US:

If you have any questions or concerns regarding this Privacy Policy, please contact us by emailing charge@sonikmobility.com.

I admit and agree that I have understood this Privacy Policy and hereby accept the same.